We opened Tools & Abrasives with one goal in mind: to provide our customers with a fair, satisfying and enjoyable shopping experience. We apply these values ​​to all of our activities and transactions because good service attracts loyal customers. Our store policies are detailed below. Do not hesitate to consult them and to contact us for more information!

In addition to this, you need to know more about it.

Preamble:

By validating his order, the customer declares that he accepts without reservation the terms of said order as well as all of these general conditions of sale.

Subject:

The present conditions of sale aim to define the contractual relations between Tools and Abrasives, the purchaser and the conditions applicable to any purchase made through the merchant site www.outils-et-abrasifs.fr of Tools and Abrasives, that the buyer either professional or consumer. Tools and Abrasives reserves the power to modify its general conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

Characteristics of the goods and services offered:

The products and goods offered are those which appear in the catalog published on the site www.outils-et-abrasifs.fr.

These products are offered within the limits of available stocks.

Each product is accompanied by a description established by the supplier.

The photographs in the catalog are as accurate as possible but cannot ensure a perfect similarity with the product offered, in particular with regard to the colors.

Tariffs, taxes and customs fees:

The prices appearing in the catalog are prices expressed in euros, taxes included but excluding customs charges taking into account the taxes applicable on the day of the order, any change in tax may be reflected in the price of products or services.

Tools and Abrasives reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

The prices indicated do not include the costs of order processing, transport, delivery and customs charges.

Delivery delay :

Delivery times are indicative. Please note that delivery to an off-center rural address may take longer. During sales periods deliveries may be delayed due to a large number of orders as well as during school vacation periods with traffic restrictions and also during periods of weather events.

We do our best to deliver on time. However, a possible delay cannot justify the cancellation of the order, nor the payment of damages or other penalties.

Geographical area:

The online sale of the products and goods presented on the site is reserved for buyers who reside in the European Union, Switzerland, the United States of America and Canada and for deliveries required in these geographical areas.

Orders :

The buyer, who wishes to buy a product such as Stone Cutter Tools or a service, must:

- complete the identification form on which he will indicate all the requested contact details

- complete the online order form giving all the references of the chosen products

- validate his order after having checked it

- make the payment under the conditions provided

- confirm his request and his payment.

Confirmation of the request implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase or other conditions.

All the data provided and the recorded confirmation will constitute proof of the transaction. The confirmation will be equivalent to signature or acceptance of the operations carried out.

The seller will communicate by email confirmation of the recorded order.

Payment terms :

The price is payable when ordering.

Payments will be made by Bank Transfer, PayPal or Credit Card. They will be carried out through the secure system which uses the https protocol so that the information transmitted is encrypted by software and that no third party can become aware of it during transport on the network.

Deliveries:

Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area.

The risks are the responsibility of the purchaser from the moment the products have left the premises of Tools and Abrasives. In the event of damage during transport, a reasoned protest must be made to the carrier within three days of delivery.

All delivery in express shipping mode or a major machine will be subject to additional invoicing corresponding to the carrier's costs.

Site products:

Diamond Polishing, Stone Cutting Tools, Marble Sanding, Sculpting Tools, Bush Hammering, Crystallization, Diamond Discs, Carbide Hunting, Guillet Gradine, Pneumatic Hammer, SAIT Abrasive Discs, Portuguese Truncated Massette, Granite, Sanding Wedge, Liquid Marble Wax, Engraver, Coor & Kleever, KGS Diamond, Steel and Carbide Bucharde, Block Lifting Pliers, Polishing Powder, Silicon Carbide Fiber Disc, Steel Wool, Steel Wool, Impact Chisel, Scraper, Awl, Trephine, Carving Kit, Splinter Wedge , Flap Disc, Riffler, Polishing Paste, Polishing Disc, Miter Chisel, Pliers, Pontiote, Bits, Picks, Stubborn Hammer, Comb, Mass, Spindle, Gouge, Spur, Polka, Ripe, Sciotte, Grain d ' Barley, Planes, Railroad ...

Returns and costs:
Returns and exchanges are possible on request from customer service. The return costs are the responsibility of the buyer, except in the case of error on our part and defective products. In case of return a credit will be issued, however a refund is possible. Shipping costs are not refundable, for orders that have benefited from free shipping costs a flat rate of € 8 will be deducted in the event of a refund.

Guarantee:

All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code.

Responsibility :

The seller, in the online sales process, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, break in service, or other unintentional problems.

Intellectual property :

The intellectual property rights on the whole of the website www.outils-et-abrasifs.fr and on each of the elements created for this site are the exclusive property of the Société Commerciale Tools and Abrasives.

Personal data:

In accordance with the law relating to computers, files and freedoms of January 6, 1978, personal information relating to buyers may be subject to automated processing.

Depending on the choices made by the customer when creating or consulting his account, he will be likely to receive offers from our company. If he no longer wishes, the customer can make a request at any time via his customer area or by writing to us at the above address: tools.et.abrasifs@gmail.com

Litigation :

These conditions of online sale are subject to French law.

In the event of a dispute, jurisdiction is assigned to the courts of Carcassonne.